Why would I receive the error "Tax certificate prefix number is required" when adding a new frequency?

Why would I receive the error "Tax certificate prefix number is required" when adding a new frequency?

The error "Tax certificate prefix required" will display when the tax certificate number prefix has not been captured when completing the Pay Frequency parameters on the Company Pay Frequencies screen.

To resolve the error complete the Tax certificate number prefix field and save your changes.

      Navigate > Configuration > Payroll > Payroll Config > Pay Freqiuencies > General 


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