Related Articles
How can a user reset their password?
This feature is available on all PaySpace editions To reset a password, navigate to the login screen and select the "Reset password" and "Submit" buttons after inserting the user's email address. A link will be sent to the user's email address which ...
Why would a user not receive their password reset email?
This feature is available on all PaySpace editions A user may not be receiving their Password Reset email due to the below possible reasons: Verify if the affected user's email address has passed or failed the validation process. Navigate > Employee ...
How many login attempts does a user have before their account is locked?
This feature is available on all PaySpace editions A user's (Employee, Company and Business Partner level) profile will be locked, if they attempt five incorrect email address and password combinations on the Login screen. The affected profile's ...
Security | Business Partner and Company User Registration
About Business Partners and Company Users registering using the same email address. Edition This feature is available on all PaySpace editions. Business Partner and Company User Registration Once a User Profile has been created, Business Partners and ...
Why am I receiving an "Invalid Token" error when trying to reset my password?
This feature is available on all PaySpace editions If a user does not log into the system to reset their password within two hours, they will need to reinitiate the Reset Password option on the Login screen to create a new password.