Security | Login
Overview
All Users, including Administrators, Business Partners, Employees and Managers access the system through the same login path: www.payspace.com
Select Login to be directed to a secure Login Page. You will be allocated login details during the initial registration.
Edition
This feature is available on all PaySpace editions.
Accessing the System
The Login e-mail address Screen
The Login Password Screen
Important Information
Failed Login Attempts
If five attempts with the incorrect password/e-mail combinations are made in total, the account will be locked. The account will have to be activated by the Company Level User. Once activated, the user can click on Reset Password. This will result in the system e-mailing a link to the user to create a new password
Related Articles
How can a user reset their password?
To reset a password, navigate to the login screen and select the "Reset password" and "Submit" buttons after inserting the user's email address. Important! Ensure that the email address inserted is the same as the one captured on their Basic Profile ...Security | Business Partner and Company User Registration
Overview Business Partners and Company Users are required to complete their registration upon being loaded on the User Profile screen. Edition This feature is available on all PaySpace editions. Navigation Navigate > Configuration > Security > User ...Why am I receiving an "Invalid Token" error when trying to reset my password?
If a user does not log into the system to reset their password within two hours, they will need to reinitiate the Reset Password option on the Login screen to create a new password. Important! Once you receive the Password Reset email, the process ...How can an existing company level user use the same email address to login into ESS?
Use the following steps to allow a company level to use the same email to login into ESS: Step 1: Change the company level user's email address on their user profile to a fictitious email address by adding a numeric/s or special character. Navigate > ...Why are a users prompted to reset their password every time they log in?
If the "password expiry period" setting is enabled to indicate the password expiry period as 1, the user will be prompted to reset their password when logging in every day as the password expires every one day. Navigate > Configuration > Basic ...