Security | Activating a User
Overview
User profiles are automatically made inactive when a user has five incorrect login attempts. The user profile can be made active again on the User Profiles Screen or the Activate Users Screen.
Edition
This feature is available on all PaySpace editions.
Navigation Path
User Profiles Screen
Navigate > Config > Security > User Profiles.
Activate Users Screen
Navigate > Config > Security > Activate Users Screen.
Details
User Profile Screen
Select the user from the user list.
If the users' status is Inactive change it to Active and save your changes to activate the user.
Activate Users Screen
Select the tick box for the inactive user and click on the Activate button.
Related Articles
How do I reactivate an inactive (blocked) user account?
To reactivate a blocked user profile, change the status of the user's security profile from "inactive" to "active". Important! This applies to company- and employee-level users. Navigate > Configuration > Security > Security > User Profiles To edit ...How do I configure the system to automatically deactivate a user profile when it has been inactive for a specified period of time?
In order for the system to deactivate user profiles that have been inactive for a specified amount of time, specify the number of days in the "Deactivate user profiles after this many days of inactivity" field on the Security Settings screen. ...Security | Adding a User Profile
Overview User Profiles are used to create and maintain company level users on the payroll. User Profiles are also used to specify which employees a user can access on company and frequency level. When defining a User Profile, the relevant Security ...How do I remove a company level user's access to the system?
A Company level user profile's status can be made "Inactive" on the User Profiles screen, to remove their system access. Navigate > Configuration > Security > Security > User Profiles Step 1: Select the user profile from the company or employee User ...How do I reactivate an inactive company?
Contact the Finance department at finance@payspace.com in order to reactivate an inactive company.