Security | Activating a User

Security | Activating a User

Overview

User profiles are automatically made inactive when a user has five incorrect login attempts.  The user profile can be made active again on the User Profiles Screen or the Activate Users Screen.

Edition

Alert
This feature is available on all PaySpace editions
User Profiles Screen
Navigate > Config > Security > Security > User Profiles

Activate Users Screen
Navigate > Config > Security > Security > Activate Users

Details

User Profile Screen

Select the user from the user list.

      
If the users' status is "Inactive" change it to "Active" and save your changes to activate the user.

                  

Activate Users Screen

Select the tick box for the inactive user and click on the "Activate" button.
      

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