KPI Configuration

Company Settings > Human Resources > Performance Management > KPI Settings

Key Performance Indicators (KPIs) Details KPI Description: Enter a clear and concise description of the KPI, explaining what it measures and its importance. KPI Code: Set a unique code to identify this KPI in the system. Captured Indicators KPI Description: [This is where you will fill in the description of the KPI that was captured. For example, "Customer Retention Rate", "Average Handle Time", etc.] [Enter the description of the first KPI captured]

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