How do I resolve the error "Job not found" when adding a vacant job to an employee?

How do I resolve the error "Job not found" when adding a vacant job to an employee?

This feature is available on the Premier and Master payroll edition.

The "Job not found " error will display as follows.

      Navigate > Employee > Basic Information > Basic Profile >  Position

       

When selecting the option Search for specific job and you search for the Job by Job number on the Job Search option.

      

      

Step 1: Check if the job has not already been allocated to an employee and that the date the employee is linked to the job is not a future date, if the job is linked to an employee and the position effective date is future dated the "Job not found" error will display. Download the Dynamic Employee Details report to check employees' position details

      Navigate > Reports > Reports > Nextgen > Human Resources

      

Step 2: Once you have confirmed that a job has been linked to an employee access the employee and confirm their position effective date.

      Navigate > Employee > Basic Information > Position

      

Step 3: Proceed to check that the job can be linked to the relevant organisation unit. Select the box underneath the Job level heading and save your changes.

      Navigate > Configuration > Human Resources > Organisation Structure > Organisation Hierarchy Levels

      

Step 4: Check that the box is ticked that allows employees to be linked to the organisation unit.

      Navigate > Configuration  > Human Resources > Organisation Structure > Organisation Hierarchy Units


Step 5: Select all the relevant Org units and Update the Workforce Snapshot

      Navigate > Configuration  > Human Resources > Workforce Planning > Workforce Snapshot 

      

Step 6: Select to update all the jobs in a "Planned" status.

      Navigate > Configuration  > Human Resources > Workforce Planning > Archive Workforce Snapshot 

      

Step 7: Proceed to navigate back to the employee and retry adding the Job number.
    • Related Articles

    • Human Resources | Position Management

      Overview The Position Management Screen stores the details of all available positions in the company. Once the positions have been created, the employees are linked on the Position Detail Screen. Edition This feature is available on Lite, Premier and ...
    • How do I activate the Workforce Planning module?

      This feature is available on the Premier and Master edition. The Workforce Planning module enables companies to accurately plan, forecast and analyse workforce headcounts and costs in real time. This module allows an organisation to estimate the ...
    • Why does a vacant job have a name and employee number linked to it?

      This feature is available on the Premier and Master edition This behaviour is a system design of the Workforce Planning module. If a job was previously linked to an employee and becomes vacant, that Job will show the first name and employee number of ...
    • What new enhancements were released as a part of the Job Management screen conversion?

      This feature is available on the Premier and Master edition The Job Management screen has been converted to NextGen and includes a refreshed and modernised interface as well as the benefit of several improvements designed to optimise efficiency. ...
    • How can I change the organisation unit linked to a job?

      This feature is available on the Premier and Master edition An organisation unit attached to an existing job can be changed on the Job Management screen, provided that it is vacant. Navigate > Configuration > Human Resources > Workforce Planning > ...