How do I resolve the error: "entity is not tracked" when transferring an employee?
This applies to all PaySpace editions.
The error "entity is not tracked" displays when the employee transfer process is interrupted, which results in the affected record getting stuck in the workflow. The transfer workflow must be completed to resolve this error.
Ensure that the workflow has been completed on the following screens:
- Tax Profile
- Basic Profile
- Pay Rate Details
- Position Details
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