How do I resolve run error: "Component Provident Employer Contribution, cannot reference basic salary when it is in package."?

This applies to all PaySpace editions.

The run error "Component Provident Employer Contribution, cannot reference basic salary when it is in package" will display if the recurring Provident deduction component has been configured to be part of package and the income base of the correlating Provident fund references the Basic Pay component.

Step 1: Edit the Provident Employer Contribution component and check if the "in package" checkbox is enabled.

      Navigate > Employee > Payroll Processing > Recurring Payroll Components

      

Step 2: Check if the relevant Provident fund's income base is referencing the Basic Pay component, by clicking on the "click here to edit RFI - Alexander Forbes Provident Fund - 1820435352 defined income" hyperlink. Changing the income base to reference the Recurring Package Rate will remove the error. The Provident fund will then be calculated without any errors.

      Navigate > Configuration > Payroll > Administer Payroll Funds > Pension and Provident Setup

• Related Articles

• Payroll Funds Setup | Pension and Provident Fund Setup

  About A variety of Pension and Provident Funds are available to choose from on the Pension and Provident Setup Screen. You can select and configure the relevant funds according to the company’s requirements. The Pension or Provident Fund needs to be ...

• Payroll Processing | Run Errors

  Overview Run errors are conditions that need to be fulfilled before a run will close, either automatically or manually, for example a payslip record displaying a negative net pay. Edition This feature is available on all PaySpace editions Navigation ...

• How do I set up the Provident Fund components?

  This feature is available on all PaySpace editions Once the Provident fund has been created, the corresponding employee deduction and company contribution components have to be set up on company level before linking them to employees. Step 1: Search ...

• Where can employees’ Provident Fund Reference Numbers be recorded?

  An employee's Provident Fund Reference Number can be recorded on their Recurring Payroll Components screen, in the corresponding employee deduction and employer contribution components. Navigate > Employee > Payroll Processing > Recurring Payroll ...

• Why would an employee's provident/pension fund employee deduction component reflect as a company contribution?

  An employee's provident/pension fund employee deduction component will reflect as a company contribution if the component has been marked as "in package". Edit the component and disable the checkbox so that the component is correctly reflected as a ...