How do I correct e@syFile™ error: “Employee Bus Tel No (3136) maximum length requirement not met (20/15)”?
If the number captured in the Work Number field under the Contact Details tab on the employee's Basic Profile screen, contains an invalid character, it will result in the "Employee Bus Tel No (3136) contains the following invalid characters ('+')" e@syFile™ error.
Navigate > Employee > Basic Information > Basic Profile > Contact Details
Please take note of the following guidelines when completing a telephone number on the payroll:
- No spaces are allowed
- Only numerical values are allowed.
- The number should at least be 10 characters long.
- + is not allowed.
- National numbers must start with a 0.
- International numbers must start with a 00.
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