How can I configure the system to allow a new employee to use the same email address to access their ESS and company level user profile?
Make use of the following steps to configure the system so that a newly added employee can use one email address as a company level and ESS user.
Step 1: Capture the user as an employee on the system and capture an email address on the Contact Details tab on their Basic Profile screen.
Navigate > Employee > Basic Information > Basic Profile > Contact Details
Step 3: Once the employee has registered for ESS successfully, change the employee's user profile's User Type to a Company Level User.
Navigate > Configuration > Security > Security > User Profiles
Proceed to link the user to the applicable security roles, companies and/or frequencies.
Now when the user log into ESS, they can click on their initials to toggle between their ESS and company level user profiles.
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