How can an old Pacey profile, created in a previous company, be removed for an employee to utilise Pacey in their current company?

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• Can employees view their profiles across multiple companies using a single cell phone number on Pacey?

  This feature is available on all PaySpace editions. Yes. Employees often work with multiple companies leading to multiple active profiles (employee records). For example, contractors managing different projects in various companies. As a result, ...

• How do I update an employee's ID number on their profile?

  This feature is available on all PaySpace editions. Make use of following the steps to update an employee's ID number under the Identification section on the Tax Profile screen. Step 1: Change the affected employee's Nature of Person field to "B - ...

• How do I resolve the error "Termination date cannot be before the last day of the previous tax year."?

  This applies to all PaySpace editions. The following error will display if you are trying to terminate an employee with a termination date in the previous tax year and the termination date is before the last date of the financial year. Change the ...

• How do I correct e@syFile™ error: "Employment Tax Incentive Indicator (3026) is 'Y' and Nature of Person (3020) is 'A' and ID Number (3060) Must Be Valid"?

  This error indicates that the affected employee qualifies for ETI in terms of the ETI Act. However, there is an issue with their Nature of Person (A - Individual with ID number or passport no) and/or ID number is invalid. To clear this error, confirm ...

• Can an employee record created in error be deleted in the current open run?

  This feature is available on all PaySpace editions. Yes. An employee record created in error can be deleted using the "Delete" button on the Basic Profile screen. Navigate > Employee > Basic Information > Basic Profile