How I resolve the error "The ID number does not match the employee citizenship"?

How I resolve the error "The ID number does not match the employee citizenship"?

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This feature is available on all Deel Local Payroll powered by payspace payroll editions

The error will display if the employee's ID number does not match the employees citizenship.

      

Step 1: Update the employee's citizenship on the their Personal tab on their Basic Profile screen.

      Navigate > Employee > Basic Information > Basic Profile > Personal

      


Step 2: Update the employee's ID number on the their Tax Profile screen.

      Navigate > Employee > Basic Information > Tax Profile