Can employee level users contact Support directly?

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• Can company level users linked to a Business Partner contact Support directly?

  No. Company-level users linked to a Business Partner need to contact the Business Partner. The Business Partner can then, in turn, contact PaySpace Support on their behalf.

• How do I log a ticket with Support?

  This feature is available on all Deel Local Payroll powered by payspace payroll editions A Support ticket can be submitted directly from the system. Click on the avatar icon on the far right end of the Title bar & select "How can we help?". Select ...

• How do I book my company level users to reattend training courses?

  Contact training@payspace.com to book your company level users to reattend the required PaySpace training courses. Alternatively, you can book training by clicking on your initials on the right-hand corner in the Title bar. Navigate >Title Bar: ...

• Company Level Users | Employee Templates

  Overview Employee Templates is a feature that enables users to create and manage standardized payroll configurations for defined employee groups, based on contract types, pay structures, and payroll variations. Edition This feature is available on ...

• What is the difference between a company-level user and Business partner user?

  This feature is available on all Deel Local Payroll powered by payspace payroll editions Business Partner Level User A Business Partner is typically an organisation—such as an accounting or payroll service provider—that uses Deel Local Payroll ...