An employee level user got a new phone, how do they setup the Multifactor Authentication (MFA) on the new phone?

This feature is available on all PaySpace editions.

The employee will first need to log in to their profile, to request the Authentication code be sent by either email or SMS.

Log in to PaySpace and opt for the option "Send Email" or "Send SMS" to receive the OTP to log in.

      

      

The user will then receive the requested OTP via email or SMS.

      

Once the user has logged in, they need to select their initials and select the settings option.

      

Select the MFA option.

       

      

Access Google Authenticator on your phone and scan the QR Code to activate Google Authenticator on the new phone.

      

      Related FAQ

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