A user can be made active or inactive on the User Profile Screen. User profiles are also automatically made inactive when five incorrect attempts to log onto the system have been captured. The user profile will need to be activated again for them to access the system.
This feature is available on all PaySpace editions.
Navigate > Config > Security > User Profiles
On the User Profiles Screen, select the relevant user.
If the users status is inactive change it to active and save your changes to activate the user.