Payroll Processing
What is the purpose of processing a Gross up component?
This feature is available on all PaySpace editions. Gross up components allow you to process earnings that the employee should clear without any tax deductions. The goal is to remunerate an agreed net amount as opposed to an amount prior to the tax ...
Does the system cater for timesheets?
As of 1 December 2021 PaySpace no longer supports the Timesheet module and is no longer available on the system from 1 March 2022.
What are the implications of selecting the working days on the Pay Rate Details screen?
This feature is available on all PaySpace editions. Selecting the working days on an employee's Pay Rate Details screen will affect both the proration of the Basic Pay and the number of days included when processing a leave application. Navigate > ...
Will an employee's Basic Pay automatically be prorated if the effective date on their Pay Rate Details screen falls in the middle of a month?
An employee's Basic Pay will not automatically be prorated if the effective date on their Pay Rate Details screen falls within the middle of a month. Navigate > Employee > Basic Information > Tax Profile > Employment Navigate > Employee > Payroll ...
How do I configure the system so that a second pay rate can be captured?
This feature is available on the Premier and Master payroll edition. To populate the "Second package" field to capture an employee's second pay rate, enable the "Show a second pay rate field on employee pay rate details screen" company setting. ...
How do I ensure that the default working days per week are automatically assigned on the Pay Rate Details screen?
This feature is available on all PaySpace editions. If the default working days per week are captured on each frequency on Pay Frequencies screen, it will automatically be linked under the Additional section on the Pay Rate Details screen. Navigate > ...
What will happen to the tax paid on the bonus provision if the Automatic Bonus / Tax Spread component is cancelled prior to the bonus pay-out?
This applies to all PaySpace editions. If the Automatic Bonus / Tax Spread component is cancelled before the end of the provision period and the bonus has not yet been paid, the tax already paid on the provision will be refunded and no bonus pay-out ...
How do I configure a component's decimal place value?
This feature is available on all PaySpace editions. A component's decimal place value can be configured when editing it on the General Ledger Parameters screen. Navigate > Configuration > Payroll > Payroll Config > General Ledger Parameters Note! Set ...
How do I hide the Business Partner logo on the PDF payslip?
This feature is available on all PaySpace editions. To hide the Business Partner's logo on the PDF payslip, enable the "Hide Business Partner Logo" option on the Hide/Show Payslip Items screen. Navigate > Configuration > Payroll > Payslip > Hide/Show ...
What is the function of the "View alternative component names" option on the Edit Payslip screen?
This feature is available on all PaySpace editions. By selecting the "View alternative component names" option, the system will download the PDF payslip on which the alternative component names will be displayed as they were configured on company ...
What does the Retroactive function allow me to do?
This feature is available on the Master payroll edition. The Retroactive Function allows you to process backdated payroll changes, due to union negotiations, late approval of increases/promotions or any other reason. When activating a retroactive ...
Why do I receive an Unpredictable Error on the Payroll Components screen?
This applies to all PaySpace editions. To clear the error, verify that the affected frequency and its runs are setup correctly. Navigate > Configuration > Payroll > Payroll Config > Pay Frequencies Navigate > Payroll Cycle > Payslip Pay Dates If ...
Under which payslip section, should an employee's personal payroll funds be captured, in order from them to receive the tax deductible benefit?
This feature is available on all PaySpace editions. Should an employee request that their personal payroll funds be captured on the system to receive the tax deductible benefit, create the relevant Personals components on company level before adding ...
How do I specify the number of days after which pending claims should be escalated to the approver?
This feature is available on the Premier and Master payroll edition. If a claim has not been actioned for the number of days specified, the employee’s direct manager (or the next approver in the leave workflow) will receive a notification to approve ...
How do I prevent a component from reflecting on the PDF payslip?
This feature is available on all PaySpace editions. There are two options to prevent components from reflecting on the PDF payslip: Option 1: Edit the component and enable the "do not show on payslip:" check box under "extra options" on the Payroll ...
How do I ensure that an employee's Loan Deduction component is not taxed?
This feature is available on all PaySpace editions To prevent an employee's Loan Deduction component from being taxed, enable “Is this a non fringe benefit loan?” checkbox when adding it under the Deductions section of the employee's Recurring ...
How do I edit the Medical Aid Fringe Benefit component?
This feature is available on all PaySpace editions. The Medical Aid Fringe Benefit component cannot be edited via the Edit Payslip screen, as it is an statutory component. A Medical Aid Fringe Benefit Adjustment component can be created and added to ...
How do I record an employee's Reimbursive Travel Allowance on tax codes 3702 and 3722?
This feature is available on all PaySpace editions. Tax code 3722 (Travel Reimbursement (Fully Taxable) ) is only applicable where the reimbursement rate used by the employer exceeds the prescribed rate and only in respect of that portion of the ...
Why is there a technical error on a payslip?
This applies to all PaySpace editions. Multiple reasons that may result in a technical payslip error need to be investigated. Contact support@payspace.com for further investigation.
How do I prevent statutory and automatic components from displaying on the payslip?
This applies to all PaySpace editions. Statutory and automatic components cannot be hidden on the payslip, as they are a legislative requirement and results of other components, respectively, and therefore need to be reflected accordingly.
How do I delete a payslip?
This feature is available on all PaySpace editions. There are three ways a payslip can be deleted. 1. Disable the Pay Package Automatically indicator on the Pay Rate Details screen. The payslip for the open run will be removed. Navigate > Employee > ...
How do I attach a start and end date to a recurring component?
This feature is available on all PaySpace editions. The system offers a start and end date field under the "Extra fields" section when editing an employee's recurring component. This allows the user to specify when a component should start and stop ...
Can statutory components be deleted?
This applies to all PaySpace editions. No. Statutory components cannot be deleted on the system, because they are automatically updated on the system on Bureau level, based on Government Gazette releases.
Where will a component comment be reflected when it is added to a payslip?
This feature is available on all PaySpace editions. Business partner and company level users can add and view comments on the specific employee's Edit Payslip screen. Navigate > Employee > Payroll Processing > Edit Payslip > Allowances Employee's can ...
How do I prorate components as per the Basic Pay when an employee is terminated or suspended?
This feature is available on all PaySpace editions To prorate a component as per the Basic Pay, activate the "pro rata component as per basic pay" checkbox under "extra options" section of the component. Navigate > Config > Payroll > Payroll Config > ...
How do I add an interest rate on an employee's loan deduction component?
This feature is available on all PaySpace editions. An interest rate can be inserted when adding the Loan Deduction component on the Recurring Payroll Component screen. Navigate > Employee > Payroll Processing > Recurring Payroll Components > ...
Can I link a recovery rule to a component?
This feature is available on all PaySpace editions Yes. However, a recovery rule can only be linked to Deduction components. You can define how a deduction component should be recovered if an employee has insufficient earnings to absorb the affected ...
How do I prevent the system from prorating an employee's salary?
This feature is available on all PaySpace editions. To prevent the system from prorating an employee's salary when they are onboarded, suspended or terminated in the middle of the month, enable the following company setting: Navigate > Configuration ...
How do I configure the system so that the employees' Notes components are displayed on the PDF payslip?
This feature is available on all PaySpace editions. By default, the components listed under employees' Notes section are not displayed on their ESS Payslips screen or PDF payslip. To display the Notes payslip section accordingly, enable the "Show the ...
How do I delete a recurring component from a payslip?
This feature is available on all PaySpace editions. Should a recurring component need to be removed from a payslip for one period, the amount can be overwritten with 0.00 or deleted via the Bulk Actions MS Excel template. Navigate > Bulk Actions ...
Can I reverse an incorrectly captured tax directive once the run has closed?
Yes. The system has been enhanced to allow an incorrectly captured tax directive to be reversed after the run in which it was captured has been closed. If the directive was captured on a terminated employee's record, create an interim run linked to ...
How do I edit a payslip?
This feature is available on all PaySpace editions. Step 1: Access the Edit Payslip screen and select the "edit" icon against the payslip for the open run. Navigate > Employee > Payroll Processing > Edit Payslip Alternatively, payslips can be ...
How can I override the contribution amounts outlined on the medical aid tables?
This feature is available on all PaySpace editions. To override the contribution amounts outlined on the medical aid tables, edit the Medical Aid component (company contribution/deduction) on the Recurring Payroll Components screen, enable the ...
Why is the system preventing me from deleting components on the Edit Payslip screen?
This feature is available on all PaySpace editions If the Component is a Recurring Component, this will have to be deleted on the Recurring Payroll Components screen. Navigate > Employee > Payroll Processing > Recurring Payroll Components
How do I change the balance of employees' loan deductions?
This feature is available on all PaySpace editions The initial balance of an employee's loan deduction can be changed when the component is edited on the Recurring Payroll Components screen. Navigate > Employee > Payroll Processing > Recurring ...
How do I resolve the following payslip error: Insufficient Funds for UIF?
This feature is available on all PaySpace editions. Use the following guidelines to resolve the payslip error: Insufficient Funds for UIF - Verify if the employee is on a Monthly, Weekly or Fortnightly frequency. Take note that UIF is determined ...
How do I resolve the following payslip error: Negative net pay on payslip - user adjustment advised?
This feature is available on all PaySpace editions. To resolve the following payslip/run error, ensure that the totals of the Allowances and Deductions payslip sections have the same value. To do so, insert a negative value with the balancing amount ...
How do I delete an approved claim on the Claims screen?
This feature is available on the Premier and Master payroll edition. An approved claim cannot be deleted from the front end on the Claims screen. However, the claim component can be zeroed out and deleted on the Edit Payslip screen. Navigate > ...
How do I configure the Commission component so that it is reflected on the payslip without the Basic Pay component present?
This feature is available on all PaySpace editions. To make sure that the Commission component reflects on the payslip without the Basic Pay component present, disable the Pay Package Automatically indicator on the Pay Rate Details screen (or set the ...
How do I add a message on all payslips?
This feature is available on all PaySpace editions. A general payslip message can be defined on the Payslip Message screen. Navigate > Configuration > Payroll > Payslip > Payslip Message Should a payslip message need to be shown on a specific ...
Next page