Payroll Processing
Why is the Loan Deduction component not reflecting on the employees Edit Payslip screen after being added on the Recurring Payroll Components screen?
This feature is available on all PaySpace editions The Loan Deduction component may not reflect on the employee's Edit Payslip screen because the loan's opening balance is R0.00. Navigate > Employee > Payroll Processing > Recurring Payroll Components ...
How do I add a second Loan Deduction to an employee's Payslip?
This feature is available on all PaySpace editions. If an employee has an existing Loan Deduction, the same base Component can be used to create the second Loan Deduction, however the 'Payslip Name' should be unique to the second Loan. Navigate > ...
How do I add a second Garnishee Order to an employee's record?
This feature is available on all PaySpace editions The existing Garnishee component cannot be added to an employee to record a second garnishee order, as it stores the first order as historical data. The component has to be renamed and saved on ...
How do I add the Medical Aid Savings component to an employee record?
This feature is available on all PaySpace editions. Medical Aid Savings is a component that forms part of a number of medical aid options. The Medical Aid Savings contains a percentage of the annual medical scheme contribution which is held in a ...
How do I resolve the payslip error: "Reimbursive Travel allowance requires a rate per km", when adding the Reimbursive Travel Allowance Non Taxable/Taxable component?
This feature is available on all PaySpace editions. When adding the taxable or non-taxable Reimbursive Travel Allowance component to an employee's payslip, the "Reimbursive Travel allowance requires a rate per km" payslip error is a result of a 0.00 ...
Why is an employee's Basic Pay component not recalculating on the payslip when a new Pay Rate record has been inserted?
This applies to all PaySpace editions. If there is a manual payslip inserted for an employee and a new Pay Rate record inserted thereafter, the payslip will continue to reference the previous pay rate. To correct this on the employee's payslip, click ...
Why is a component added on the Recurring Payroll Components screen not reflecting on the payslip?
This applies to all PaySpace editions. If a component is added to an employee's Recurring Payroll Components screen but is not reflected on their payslip, it may be that the component can only be enabled during a certain period. Navigate > ...
Can I copy all components and their income bases from an existing frequency/company to a new frequency/company?
This feature is available on all PaySpace editions Yes. The Copy Payroll Components feature is available to Business Partners and Company-Level users granting them the ability to seamlessly copy and sync payroll components across different ...
How to add or edit an employee's tax directive's (lump sum) issue date?
This feature is available on all PaySpace editions. Make use of these steps to add or edit the tax directive issue date: Navigate > Employee > Payroll Processing > Edit Payslip > Other Actions > Lump Sum Directive Navigate > Bulk Actions Step 1: ...
How do I create projects on company level?
This feature is available on the Premier and Master payroll edition. Projects can be created by selecting the "+" icon on the Project Costing screen under the Payroll tab on the Configuration screen. Navigate > Configuration > Payroll > Costing > ...
Does the system allow users to edit an arrear amount on a recurring component?
This feature is available on all PaySpace editions. Yes. The system has been enhanced so that arrear figures calculated can be overwritten. The "Opening recovery amount" will always be greyed out, and will show the arrears amount carried forward from ...
Does the system record user payslip deletion actions on the Audit Trail?
This feature is available on all PaySpace editions. The Audit Trail window on the Edit Payslip screen allows users to view any changes made to an employees Edit Payslip screen. Navigate > Employee > Payroll Processing > Edit Payslip Note! The deleted ...
Will an employee's Basic Pay automatically be backdated if the effective date on their Pay Rate Details screen is prior to the current open run?
This applies to all PaySpace editions. No. The system will not automatically backdate an employee's Basic Pay, if the effective date captured on their Pay Rate Details screen prior to the current open run. This is because the effective date is in a ...
Where can employees’ Medical Aid Reference Numbers be recorded?
This feature is available on all PaySpace editions. An employee's Medical Aid Reference Number can be recorded on their Recurring Payroll Components screen, in the corresponding employee deduction and employer contribution components. Navigate > ...
Where can employees’ Provident Fund Reference Numbers be recorded?
An employee's Provident Fund Reference Number can be recorded on their Recurring Payroll Components screen, in the corresponding employee deduction and employer contribution components. Navigate > Employee > Payroll Processing > Recurring Payroll ...
How do I create backdated corrections to employee financial data within the tax year?
This feature is available on all PaySpace editions. If there are payroll runs that have been closed, it is not advisable to backdate an interim run, as financials have already been declared for those periods. Instead, you should create an interim run ...
How can I edit or remove a component amount that was added to a Payslip via the Bulk Actions screen from the Edit Payslip screen?
This feature is available on all PaySpace editions. A component added to a payslip via the Bulk Actions screen has to be edited or removed by uploading a spreadsheet or editing information directly on the grid of the Bulk Actions screen. Navigate > ...
How can I setup the system to enable employees to select cost centres when submitting claims?
This feature is available on the Premier and Master payroll edition. By default, the organisation unit field is not visible when the employee submits a claim. Enable the "show the cost centre on claims " company setting to make the field visible. ...
Why are the selected payslips on the Compare Payslips screen not displaying?
This feature is available on the Premier and Master payroll edition. The reason why an employee's selected payslips may not be displayed on the Compare Payslips screen, is because the effective date on their Pay Rates Details screen and their ...
How do I remove recurring components from an interim payslip?
This feature is available on all PaySpace editions. Any recurring component will appear on an interim payslip if the Basic Pay component is added. To delete the recurring components, edit each one to R 0.00 in order for the delete icon to appear.
Can the Increase Reason field on the Pay Rate Details screen be made a mandatory field?
This feature is available on the Premier and Master payroll edition. To make the Increase Reason field a mandatory field on the Pay Rate Details screen, enable the below company setting. Navigate > Configuration > Basic Settings > Company Settings > ...
How do I hide the component tax code column on the PDF payslip?
This feature is available on all PaySpace editions. To hide the component tax code column on the PDF payslip, enable the "Hide Tax Code Column" option on the Hide/Show Payslip Items screen. Navigate > Configuration > Payroll > Payslip > Hide/Show ...
How do I hide the component quantity column on the PDF payslip?
This feature is available on all PaySpace editions. To hide the component quantity column on the PDF payslip, enable the "Hide Quantity Column" option on the Hide/Show Payslip Items screen. Navigate > Configuration > Payroll > Payslip > Hide/Show ...
How do I hide the leave accrual column on the PDF payslip?
This feature is available on all PaySpace editions. To hide the leave accrual column on the PDF payslip, enable the "Hide Leave Accrual Column" option on the Hide/Show Payslip Items screen. Navigate > Configuration > Payroll > Payslip > Hide/Show ...
How do I hide the employee's birth date on the PDF payslip?
This feature is available on all PaySpace editions. To hide the employee's birth date on the PDF payslip, enable the "Hide Birth Date" option on the Hide/Show Payslip Items screen. Navigate > Configuration > Payroll > Payslip > Hide/Show Payslip ...
How do I configure the system so that an employee's Sick Leave details are displayed on the PDF payslip?
This feature is available on the Premier and Master payroll edition. Enable the "show on payslip" advanced option on the Sick Leave parameter on the Leave Scheme Parameters screen. Navigate > Configuration > Human Resources > Leave Administration > ...
How do I prevent the system from processing any payroll data for terminated employees?
This feature is available on all PaySpace editions. The system can be configured to stop processing payroll data for terminated employees either immediately or up to two months after their termination date. To stop processing up to two or more months ...
How do I configure the system to prevent employees submitting claims linked to interim runs?
This feature is available on the Premier and Master payroll edition. Enable the following company setting to prevent employees submitting claims linked to interim runs. Navigate > Configuration > Payroll > Payroll Config > Claim Settings
How do I hide the payment date on the PDF payslip?
This feature is available on all PaySpace editions. To hide the payment date in the employee particulars section below the fold line on the PDF payslip, enable the "Hide Payment Date" option on the Hide/Show Payslip Items screen. Navigate > ...
What is the function of the "Thirteenth Cheque" option on the Pay Rate Details screen?
This feature is available on all PaySpace editions. If the "Thirteenth Cheque" checkbox on the Pay Rate Details screen is enabled, the affected employee's Basic Pay amount will be calculated by dividing the annual package captured by thirteen. Note! ...
How do I hide the pay rate currency on the PDF payslip?
This feature is available on all PaySpace editions. To hide the pay rate currency in the employee particulars section below the fold line on the PDF payslip, enable the "Hide Currency" option on the Hide/Show Payslip Items screen. Navigate > ...
How is the Travel Allowance component configured?
This feature is available on all PaySpace editions. When the Travel Allowance component is linked to an employee's Edit Payslip or Recurring Payroll Components screen, 80% of the amount will taxable by default. Navigate > Employee > Payroll ...
How do I prevent Statutory and Automatic components from reflecting on the PDF payslip?
This feature is available on all PaySpace editions. To prevent Statutory and Automatic components from reflecting on the PDF payslip, enable the "show on mock payslip only?" checkbox when editing the specific components on the General Ledger ...
Can a Loan Deduction amount be captured as a part of a Take On?
This feature is available on all PaySpace editions. The pre-defined Loan Deduction component is not available on the Take On Year To Date Figures screen, as it has multiple fields that need to be populated. Only the Fringe Benefit portion of the year ...
Why does the system allow newly approved claims to overwrite any previously approved claims?
This feature is available on the Premier and Master payroll edition. By default, if an employee submits a claim and it is approved and committed to the Edit Payslip screen, the system will overwrite any previously approved claims. To add new claims ...
How does the system prorate an employees' salary?
This feature is available on all PaySpace editions The system prorates the Basic Pay based on an employee's employment, termination or suspension dates. The proration calculation can be configured using the following company settings. Option 1 | If ...
What is the function of the "Restrict the employer contribution portion for this person" option on the Dependents screen?
This feature is available on all PaySpace editions. Enabling the "Restrict the employer contribution portion for this person" option on a dependant record on an employee's Dependants screen will exclude the dependent from being included in the ...
Where can I view a history of an employee's Pay Rate records?
This feature is available on all PaySpace editions. A list of an employee's Pay Rate records can be viewed on the History Grid at the bottom of their Pay Rate Details screen. Navigate > Employee > Payroll Processing > Pay Rate Details > History
What information is stored in the Notes payslip section?
This feature is available on all PaySpace editions. Important totals are stored in the Notes payslip section by default e.g. PAYE, Taxable Regular Income, Total SDL, UIF, Tax, Travel/Company Car Taxable, UIF Income. This section can also be used to ...
What is the purpose of the "is this employee retired?" checkbox on the Basic Profile screen?
This feature is available on all PaySpace editions. This option is used for the Pension/Provident/Retirement Annuity calculation for legally retired employees. No fringe benefit is applicable if the employer contributes towards a retirement fund on ...
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