Payroll Processing
Why is the Free or Cheap Accommodation Fringe Benefit (New) component not pulling through to the employees payslip after it was added?
This applies to all PaySpace editions. Edit the component and check that the Remuneration Proxy (Previous year of assessment) and Employer Accommodation Expenditure fields are completed. Navigate > Employee > Payroll Processing > Recurring Payroll ...
How do I add the Free or Cheap Accommodation Fringe Benefit (New) component?
This feature is available on all PaySpace editions. Free or Cheap Accommodation refers to providing an employee with residential accommodation, whether at no cost or for a lower amount than its determined rental value, results in a taxable fringe ...
How do I increase or decrease an employees Savings Deduction balance?
This feature is available on all PaySpace editions To increase or decrease an employee's Savings Deduction balance amount, simply edit the component on their Recurring Payroll Components screen and update the value in the Increase or decrease balance ...
How do I add Severance Pay on an employee's payslip?
This feature is available on all Deel Local Payroll powered by payspace editions Severance pay as defined by South African legislation, refers to a financial compensation that is provided to employees under certain circumstances when their employment ...
How do I resolve the run error: "Income base required for component"?
This feature is available on all PaySpace editions The run error "Income base required for component" will display when the income base for the referenced component has not been configured. Navigate > Config > Payroll > Payroll Config > Payroll ...
How do I delete a comment displayed under a component on a payslip?
This feature is available on all PaySpace editions. Comments displayed on the components on a payslip can be deleted on the Edit Payslip or Recurring Payroll Components screen depending on if the component is a once-off or recurring component. ...
Why has a Payslip not automatically generated for the current open run?
This feature is available on all Deel Local Payroll powered by payspace payroll editions If the employee's "Pay Package Automatically" indicator is disabled on the Pay Rate Details screen, it will not automatically generate a payslip for the current ...
How do I configure the Travel Allowance component, taxed at 100%?
This applies to all PaySpace editions. From 1 March 2024, the 100% taxable options on the following components will output an error message 'Travel tax cannot be 100% for this tax year' if selected: Company Car component - Use of motor vehicle ...
How do I configure the Petrol Card component, taxable at 100%?
This applies to all PaySpace editions. From 1 March 2024, the 100% taxable options on the following components will output an error message 'Travel tax cannot be 100% for this tax year' if selected: Company Car component - Use of motor vehicle ...
How do I add a personal Retirement Annuity to an employee's record?
This feature is available on all Deel Local Payroll powered by payspace payroll editions A Retirement Annuity premium paid in the employee's personal capacity can be recorded on their payslip. Step 1: Create the "Retirement Annuity Personal" ...
How do I add a personal Medical Aid scheme to an employee's record?
This feature is available on all Deel Local Payroll powered by payspace payroll editions A Medical Aid contribution paid in the employee's personal capacity can be recorded on their payslip. Step 1: Create the Medical Aid Personal component on ...
Why is SDL not calculating on an employee's payslip?
This applies to all PaySpace editions. The Skills Development Levy (SDL) amount will not reflect on a payslip if an exemption reason has been added to the employee's Basic Profile. Change the Exemption Reason to None in order for SDL to calculate. ...
Why is the Loan Deduction component not reflecting on the employees Edit Payslip screen after being added on the Recurring Payroll Components screen?
This feature is available on all Deel Local Payroll powered by payspace payroll editions The Loan Deduction component may not reflect on the employee's Edit Payslip screen because the loan's opening balance is R0.00. Navigate > Employee > Payroll ...
How do I add a second Loan Deduction to an employee's payslip?
This feature is available on all Deel Local Payroll powered by payspace payroll editions If an employee has an existing Loan Deduction component, the same base Component can be used to create the second Loan Deduction, however, the 'Payslip Name' ...
How do I add a second Garnishee Order to an employee's record?
This feature is available on all Deel Local Payroll powered by payspace editions The existing Garnishee component cannot be added to an employee to record a second garnishee order, as it stores the first order as historical data. The component has to ...
How do I add the Medical Aid Savings component to an employee record?
This feature is available on all PaySpace editions. Medical Aid Savings is a component that forms part of a number of medical aid options. The Medical Aid Savings contains a percentage of the annual medical scheme contribution which is held in a ...
How do I resolve the payslip error: "Reimbursive Travel allowance requires a rate per km", when adding the Reimbursive Travel Allowance Non Taxable/Taxable component?
This feature is available on all PaySpace editions. When adding the taxable or non-taxable Reimbursive Travel Allowance component to an employee's payslip, the "Reimbursive Travel allowance requires a rate per km" payslip error is a result of a 0.00 ...
Why is an employee's Basic Pay component not recalculating on the payslip when a new Pay Rate record has been inserted?
This feature is available on all Deel Local Payroll powered by payspace editions If there is a manual payslip inserted for an employee and a new Pay Rate record inserted thereafter, the payslip will continue to reference the previous pay rate. To ...
Why is a component added on the Recurring Payroll Components screen not reflecting on the payslip?
This feature is available on all Deel Local Payroll powered by payspace payroll editions If a component is added to an employee's Recurring Payroll Components screen but doesn't appear on their payslip, it may be because the component is only ...
Can I copy all components and their income bases from an existing frequency/company to a new frequency/company?
This feature is available on all PaySpace editions Yes. The Copy Payroll Components feature is available to Business Partners and Company-Level users granting them the ability to seamlessly copy and sync payroll components across different ...
How to add or edit an employee's tax directive's (lump sum) issue date?
This feature is available on all PaySpace editions. Make use of these steps to add or edit the tax directive issue date: Navigate > Employee > Payroll Processing > Edit Payslip > Other Actions > Lump Sum Directive Navigate > Bulk Actions Step 1: ...
How do I create projects on company level?
This feature is available on the Premier and Master payroll edition. Projects can be created by selecting the "+" icon on the Project Costing screen under the Payroll tab on the Configuration screen. Navigate > Configuration > Payroll > Costing > ...
Does the system allow users to edit an arrear amount on a recurring component?
This feature is available on all PaySpace editions. Yes. The system has been enhanced so that arrear figures calculated can be overwritten. The "Opening recovery amount" will always be greyed out, and will show the arrears amount carried forward from ...
Does the system record user payslip deletion actions on the Audit Trail?
This feature is available on all Deel Local Payroll powered by payspace payroll editions The Audit Trail window on the Edit Payslip screen allows users to view any changes made to an employees Edit Payslip screen. Navigate > Employee > Payroll ...
Will an employee's Basic Pay automatically be backdated if the effective date on their Pay Rate Details screen is prior to the current open run?
This feature is available on all Deel Local Payroll powered by payspace editions No. The system will not automatically backdate an employee's Basic Pay, if the effective date captured on their Pay Rate Details screen prior to the current open run. ...
Where can employees’ Medical Aid Reference Numbers be recorded?
This feature is available on all PaySpace editions. An employee's Medical Aid Reference Number can be recorded on their Recurring Payroll Components screen, in the corresponding employee deduction and employer contribution components. Navigate > ...
Where can employees’ Provident Fund Reference Numbers be recorded?
An employee's Provident Fund Reference Number can be recorded on their Recurring Payroll Components screen, in the corresponding employee deduction and employer contribution components. Navigate > Employee > Payroll Processing > Recurring Payroll ...
How do I create backdated corrections to employee financial data within the tax year?
This feature is available on all PaySpace editions. If there are payroll runs that have been closed, it is not advisable to backdate an interim run, as financials have already been declared for those periods. Instead, you should create an interim run ...
If financials have been uploaded via Bulk Actions, can the financials be adjusted or deleted via the Edit Payslip Screen?
This feature is available on all PaySpace editions Yes, the component can be edited or deleted from the Edit Payslip screen. An extract of the Bulk Actions history grid of a component added accordingly. An extract of the Edit Payslip screen (editing ...
How can I setup the system to enable employees to select cost centres when submitting claims?
This feature is available on the Premier and Master payroll edition. By default, the organisation unit field is not visible when the employee submits a claim. Enable the "show the cost centre on claims " company setting to make the field visible. ...
Why are the selected payslips on the Compare Payslips screen not displaying?
This feature is available on the Premier and Master payroll edition. The reason why an employee's selected payslips may not be displayed on the Compare Payslips screen, is because the effective date on their Pay Rates Details screen and their ...
How do I remove recurring components from an interim payslip?
This feature is available on all PaySpace editions. Any recurring component will appear on an interim payslip if the Basic Pay component is added. To delete the recurring components, edit each one to R 0.00 in order for the delete icon to appear.
Can the Increase Reason field on the Pay Rate Details screen be made a mandatory field?
This feature is available on the Premier and Master payroll edition. To make the Increase Reason field a mandatory field on the Pay Rate Details screen, enable the below company setting. Navigate > Configuration > Basic Settings > Company Settings > ...
How do I hide the component tax code column on the PDF payslip?
This feature is available on all PaySpace editions. To hide the component tax code column on the PDF payslip, enable the "Hide Tax Code Column" option on the Hide/Show Payslip Items screen. Navigate > Configuration > Payroll > Payslip > Hide/Show ...
How do I hide the component quantity column on the PDF payslip?
This feature is available on all PaySpace editions. To hide the component quantity column on the PDF payslip, enable the "Hide Quantity Column" option on the Hide/Show Payslip Items screen. Navigate > Configuration > Payroll > Payslip > Hide/Show ...
How do I hide the leave accrual column on the PDF payslip?
This feature is available on all PaySpace editions. To hide the leave accrual column on the PDF payslip, enable the "Hide Leave Accrual Column" option on the Hide/Show Payslip Items screen. Navigate > Configuration > Payroll > Payslip > Hide/Show ...
How do I hide the employee's birth date on the PDF payslip?
This feature is available on all PaySpace editions. To hide the employee's birth date on the PDF payslip, enable the "Hide Birth Date" option on the Hide/Show Payslip Items screen. Navigate > Configuration > Payroll > Payslip > Hide/Show Payslip ...
How do I configure the system so that an employee's Sick Leave details are displayed on the PDF payslip?
This feature is available on Premier and Master editions. Enable the "show on payslip" advanced option on the Sick Leave parameter on the Leave Scheme Parameters screen. Navigate > Config > Human Resources > Leave Administration > Leave Scheme ...
How do I prevent the system from processing any payroll data for terminated employees?
This feature is available on all PaySpace editions. The system can be configured to stop processing payroll data for terminated employees either immediately or up to two months after their termination date. To stop processing up to two or more months ...
How do I configure the system to prevent employees submitting claims linked to interim runs?
This feature is available on the Premier and Master payroll edition. Enable the following company setting to prevent employees submitting claims linked to interim runs. Navigate > Configuration > Payroll > Payroll Config > Claim Settings
Next page