Payroll Processing
Why would an employee's provident/pension fund employee deduction component reflect as a company contribution?
An employee's provident/pension fund employee deduction component will reflect as a company contribution if the component has been marked as "in package". Edit the component and disable the checkbox so that the component is correctly reflected as a ...
How do I summarise the tax result values of multiple gross up components into one value if multiple gross up components are posted?
This feature is available on all PaySpace editions. To summarise the tax result values of multiple gross up components into one value if multiple gross up components are posted, enable the following setting under the Gross Ups section on the ...
How do I configure the system to calculate Gross Up components only using certain specific component codes?
This feature is available on all PaySpace editions To calculate gross up components only using certain component codes, specify the component codes in the "Only gross up these special component codes" field on the Calculation Settings screen. ...
How do I configure the system to exclude fringe benefits when doing a gross up calculation?
This feature is available on all PaySpace editions. To exclude fringe benefits from a gross-up calculation, enable the "Do not take the fringe benefits into account when doing a gross up and calculate them separately" company setting and save your ...
How do I configure the system to calculate gross up components after all other components?
This feature is available on all PaySpace editions. When calculating the gross-up portion, the system will take into account other taxable income to ensure that the employee clears the gross-up input value that has been posted. This means that the ...
How do I configure the system to add multiple claim components when approved within an open period instead of overwriting claims?
This feature is available on the Premier and Master payroll edition. By default, if an employee submits a claim and it is approved and committed to the Edit Payslip screen, the system will overwrite any previously approved claims. To add new claims ...
How do I resolve the run error "Tax code "3605" YTD cannot be less than 0" ?
This applies to all PaySpace editions. The run error: "Tax code "3605" YTD cannot be less than 0." will display if the amount captured against the corresponding component with tax code 3605 has a negative amount. Navigate > Employee > Payroll ...
Why is a component not pulling through to the employee's payslip?
This feature is available on all PaySpace editions There are a number of scenarios as to why a component may not be displayed on the payslip. 1. Check if the Component has an End Date captured. Navigate > Employee > Payroll Processing > Recurring ...
How do I configure the system so that all leave type balances are displayed on an employee's PDF payslip?
This feature is available on the Premier and Master payroll edition. By default, the Annual Leave type is displayed on the pdf payslip. Other leave types have to be configured so that their balances are displayed on the pdf payslip. Navigate > ...
How do I process an employee's leave encashment after they have been terminated?
This feature is available on all PaySpace editions Leave can be encashed on the payslip on the next open run. Step 1: Create a payslip for the next open run (eg. August 2024). Navigate > Employee > Payroll Processing > Edit Payslip Step 2: Process ...
How do I reassign a claim to a different manager for approval?
This applies to the Premier and Master payroll edition. Claims and other workflow items (leave, employee requests and evaluations) can be reassigned or deleted from a user's inbox on the Inbox Management screen. Navigate > Employee > Other > Inbox ...
How do I hide/show payslip items?
This feature is available on all PaySpace editions. A number of payslip items can be hidden or shown on the pdf payslip. Navigate > Configuration > Payroll > Payslip > Hide/Show Payslip Items To hide a payslip item select the option to hide the item ...
How do I correct an employee's Reimbursive Travel Allowance that has been incorrectly captured against tax code 3702 (taxable) instead of tax code 3703 (non taxable)?
This applies to all PaySpace editions. For example, an employee travelled 120km in May 2024, but it was incorrectly captured on tax code 3702 (Reimbursive Travel Allowance Taxable) instead of 3703 (Reimbursive Travel Allowance Non-Taxable). However, ...
Can a workflow path be setup per claim component?
This applies to the Premier and Master payroll edition. No. A workflow path can not be defined per claim component. The system allows workflow paths to be created, based on workflow role, region or security role, for which all claims will follow ...
How do the new fields on the the Free or Cheap Accommodation Fringe Benefit (New) component work?
This feature is available on all PaySpace editions. Providing an employee with residential accommodation, whether at no cost or for a lower amount than its determined rental value, results in a taxable fringe benefit. This accommodation can be ...
How do I process an arbitration award?
This feature is available on all PaySpace editions. An arbitration award is a decision rendered by an arbitrator or a panel of arbitrators in a dispute resolution process known as arbitration. Arbitration is an alternative method of resolving ...
How do I configure the Travel Allowance component, taxed at 20%?
This feature is available on all PaySpace editions. When the Travel Allowance component is linked to an employee's Edit Payslip or Recurring Payroll Components screen, 80% of the amount will be taxable by default. Navigate > Employee > Payroll ...
Can lump sum directives be processed on an employee's Take on Year To Date Figures screen?
This feature is available on all PaySpace editions No. Lump sum directives cannot be processed on an employee's Take on Year To Date Figures screen. A Lump sum directive needs to be processed on the Edit Payslip screen. Navigate > Employee > Payroll ...
How do I process Year to Date Take On figures on employee level?
This feature is available on all PaySpace editions. Year To Date figures can be processed on each individual employee record or via the Bulk Actions screen. Navigate > Employee > Payroll Processing > Year To Date Figures Expand a payslip action to ...
How do I process a Year to Date Take On via the Bulk Actions screen?
This feature is available on all PaySpace editions. Year To Date figures can be processed on each individual's employee record or via the Bulk Actions screen. Navigate > Bulk Actions Download an empty template and complete the template, the template ...
How do I set up a non-fringe benefit loan on an employee's record?
This feature is available on all PaySpace editions To load a non-fringe benefit Loan Deduction component, enable “Is this a non fringe benefit loan?” checkbox when adding it under the Deductions section of the employee's Recurring Payroll Components ...
How is overtime calculated on PaySpace?
This feature is available on all PaySpace editions. Overtime on PaySpace is calculated according to the formula displayed on the overtime component shown on the Payroll Components screen. Navigate > Configuration > Payroll > Payroll Config > Payroll ...
How do I correct the run error: "Tax code 4582 cannot exceed the sum of 3701,3802 and 3816"?
This applies to all PaySpace editions. The run error: "Tax code 4582 cannot exceed the sum of 3701,3802 and 3816" will display if the amount captured against tax code 4582 is more than the amount captured against tax code 3701. Step 1: Investigate ...
How do I add a retirement annuity deduction?
This feature is available on all PaySpace editions A Retirement Annuity component has to be created on company level, before it can be added to an employee/s. Navigate > Config > Payroll > Payroll Config > Payroll Components Step 1: Search and add ...
How do I configure an Ex Gratia payment component?
This feature is available on all PaySpace editions. The Ex Gratia payment component must be created on company level before it can be added to employee level. Step 1: Search for, rename & create the Other Lump Sums component to use as a base ...
How do I mark a recurring component as "Part of Package"?
This feature is available on all PaySpace editions A component can be made a part of an employee's package amount by enabling the "allow to be part of package" check box on company level or enable the "In package" checkbox when editing the component ...
How do I configure the system to add claims instead of overwrite claims when multiple claims are submitted?
This feature is available on the Premier and Master payroll edition. By default, if an employee submits a claim and it is approved and committed to the Edit Payslip screen, the system will overwrite any previously approved claims. To add new claims ...
How do I configure the Share Options Exercised component on an employees profile?
This feature is available on all PaySpace editions. The Share Options Exercised component has to be configured on company level before it is added to an employee/s as a lumpsum directive. Company Level: Navigate > Configuration > Payroll > Payroll ...
Why is the Free or Cheap Accommodation Fringe Benefit (New) component not pulling through to the employees payslip after it was added?
This applies to all PaySpace editions. Edit the component and check that the Remuneration Proxy (Previous year of assessment) and Employer Accommodation Expenditure fields are completed. Navigate > Employee > Payroll Processing > Recurring Payroll ...
How do I add the Free or Cheap Accommodation Fringe Benefit (New) component?
This feature is available on all PaySpace editions. Free or Cheap Accommodation refers to providing an employee with residential accommodation, whether at no cost or for a lower amount than its determined rental value, results in a taxable fringe ...
How do I increase or decrease an employees Savings Deduction balance?
This feature is available on all PaySpace editions To increase or decrease an employee's Savings Deduction balance amount, simply edit the component on their Recurring Payroll Components screen and update the value in the Increase or decrease balance ...
How do I add the Severance Pay component to an employee's payslip?
This feature is available on all PaySpace editions. Severance pay, as defined by South African legislation, refers to a financial compensation that is provided to employees under certain circumstances when their employment is terminated. It is ...
How do I resolve the run error: "Income base required for component"?
This feature is available on all PaySpace editions The run error "Income base required for component" will display when the income base for the referenced component has not been configured. Navigate > Config > Payroll > Payroll Config > Payroll ...
How do I delete a comment displayed under a component on a payslip?
This feature is available on all PaySpace editions. Comments displayed on the components on a payslip can be deleted on the Edit Payslip or Recurring Payroll Components screen depending on if the component is a once-off or recurring component. ...
Why has a Payslip not automatically generated for the current open run?
This feature is available on all PaySpace editions If the employee's "Pay Package Automatically" indicator is disabled on the Pay Rate Details screen, it will not automatically generate a payslip for the current open run. Enable the setting in order ...
How do I configure the Travel Allowance component, taxed at 100%?
This applies to all PaySpace editions. From 1 March 2024, the 100% taxable options on the following components will output an error message 'Travel tax cannot be 100% for this tax year' if selected: Company Car component - Use of motor vehicle ...
How do I configure the Petrol Card component, taxable at 100%?
This applies to all PaySpace editions. From 1 March 2024, the 100% taxable options on the following components will output an error message 'Travel tax cannot be 100% for this tax year' if selected: Company Car component - Use of motor vehicle ...
How do I add a personal Retirement Annuity to an employee's record?
This feature is available on all PaySpace editions A Retirement Annuity premium paid in the employee's personal capacity can be recorded on their payslip. Step 1: Create the "Retirement Annuity Personal" component on company level. Navigate > Config ...
How do I add a personal Medical Aid scheme to an employee's record?
This feature is available on all PaySpace editions A Medical Aid contribution paid in the employee's personal capacity can be recorded on their payslip. Step 1: Create the Medical Aid Personal component on company level. Navigate > Config > Payroll > ...
Why is SDL not calculating on an employee's payslip?
This applies to all PaySpace editions. The Skills Development Levy (SDL) amount will not reflect on a payslip if an exemption reason has been added to the employee's Basic Profile. Change the Exemption Reason to None in order for SDL to calculate. ...
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