Payroll Processing
How do I initiate a company recalculation, after payroll changes were made?
This feature is available on all PaySpace editions. To initiate a company recalculation, use the "Force Company Recalculation" button (two arrows following one another in a circular manner) on the top right hand corner) next to the close icon on the ...
Can I delete a component from the Payroll Components screen?
This applies to all Deel Local Payroll powered by payspace payroll editions A component can only be deleted if it has not been linked to any employees. If the component has been added to an employee's payslip, the component cannot be deleted and will ...
How do I create activities for projects on company level?
This feature is available on the Premier and Master payroll edition. Activities that fall within a project have to first be created on the Activity Costing screen on company level before they can be assigned to employees. Navigate > Configuration > ...
How do I indicate that an employee's payslip has already been paid?
This feature is available on all Deel Local Payroll powered by payspace payroll editions To indicate that an employee's Net Pay has already been paid, enable the "Net pay for this payslip has already been paid" checkbox on the Edit Payslip screen. ...
Can claims that were submitted after the cutoff date, be changed to reflect in the current open run?
This applies to the Premier and Master payroll edition. No. If claims were submitted and approved after the cutoff date specified for the run, they will be processed in the following run and the processing thereof can not be changed. If you want to ...
Why would claims that were approved in the current run only be processed in the next run?
This applies to the Premier and Master payroll edition. Approved claims will be processed in the following run if they were submitted after the run's cutoff date, specified on the Payslip Pay Dates screen. Navigate > Payroll Cycle > Payslip Pay Dates
How do I resolve run error: "Component Provident Employer Contribution, cannot reference basic salary when it is in package."?
This applies to all PaySpace editions. The run error "Component Provident Employer Contribution, cannot reference basic salary when it is in package" will display if the recurring Provident deduction component has been configured to be part of ...
Why would a deleted loan component appear on a terminated employee's payslip?
If the Loan Deduction component was deleted from the employee's Recurring Payroll Component screen but the initial loan balance has not been fully repaid, the loan deduction will recover the full amount on the employee's termination. Navigate > ...
Where can I configure the working days to prorate an employee's salary?
This feature is available on all PaySpace editions The working days for an employee can be configured on the Pay Rate details screen under the Additional section. Navigate > Employee > Payroll Processing > Pay Rate Details > Additional Specify the ...
How do I process a UIF correction?
This feature is available on all Deel Local Payroll powered by payspace payroll editions Employees' UIF can be corrected by creating and processing the UIF BackPay component. Step 1: Search for and create the UIF BackPay component on company level. ...
How do I process an SDL adjustment for correction purposes?
This feature is available on all Deel Local Payroll powered by payspace payroll editions Employees' SDL can be corrected by creating and processing the Skills Development Levy Adjustment component. Step 1: Search for and create the Skills Development ...
Why would an employee's medical aid employee deduction component reflect as a company contribution?
An employee's medical aid employee deduction component will reflect as a company contribution if the component has been marked as "in package". Edit the component and disable the checkbox so that the component is correctly reflected as a deduction. ...
Why would an employee's provident/pension fund employee deduction component reflect as a company contribution?
An employee's provident/pension fund employee deduction component will reflect as a company contribution if the component has been marked as "in package". Edit the component and disable the checkbox so that the component is correctly reflected as a ...
How do I summarise the tax result values of multiple gross up components into one value if multiple gross up components are posted?
This feature is available on all PaySpace editions. To summarise the tax result values of multiple gross up components into one value if multiple gross up components are posted, enable the following setting under the Gross Ups section on the ...
How do I configure the system to calculate Gross Up components only using certain specific component codes?
This feature is available on all PaySpace editions To calculate gross up components only using certain component codes, specify the component codes in the "Only gross up these special component codes" field on the Calculation Settings screen. ...
How do I configure the system to exclude fringe benefits when doing a gross up calculation?
This feature is available on all PaySpace editions. To exclude fringe benefits from a gross-up calculation, enable the "Do not take the fringe benefits into account when doing a gross up and calculate them separately" company setting and save your ...
How do I configure the system to calculate gross up components after all other components?
This feature is available on all PaySpace editions. When calculating the gross-up portion, the system will take into account other taxable income to ensure that the employee clears the gross-up input value that has been posted. This means that the ...
How do I configure the system to add multiple claim components when approved within an open period instead of overwriting claims?
This feature is available on the Premier and Master payroll edition. By default, if an employee submits a claim and it is approved and committed to the Edit Payslip screen, the system will overwrite any previously approved claims. To add new claims ...
How do I resolve the run error "Tax code "3605" YTD cannot be less than 0" ?
This applies to all PaySpace editions. The run error: "Tax code "3605" YTD cannot be less than 0." will display if the amount captured against the corresponding component with tax code 3605 has a negative amount. Navigate > Employee > Payroll ...
Why is a component not pulling through to the employee's payslip?
This feature is available on all PaySpace editions There are a number of scenarios as to why a component may not be displayed on the payslip. 1. Check if the Component has an End Date captured. Navigate > Employee > Payroll Processing > Recurring ...
How do I configure the system so that all leave type balances are displayed on an employee's PDF payslip?
This feature is available on the Premier and Master payroll edition. By default, the Annual Leave type is displayed on the pdf payslip. Other leave types have to be configured so that their balances are displayed on the pdf payslip. Navigate > ...
How do I process an employee's leave encashment after they have been terminated?
This feature is available on all Deel Local Payroll powered by payspace editions Leave can be encashed on the payslip on the next open run. Step 1: Create a payslip for the next open run (eg. August 2024). Navigate > Employee > Payroll Processing > ...
How do I reassign a claim to a different manager for approval?
This applies to the Premier and Master payroll edition. Claims and other workflow items (leave, employee requests and evaluations) can be reassigned or deleted from a user's inbox on the Inbox Management screen. Navigate > Employee > Other > Inbox ...
How do I hide/show payslip items?
This feature is available on all PaySpace editions A number of payslip items can be hidden or shown on the pdf payslip. Navigate > Config > Payroll > Payslip > Hide/Show Payslip Items To hide a payslip item select the option to hide the item by ...
How do I correct an employee's Reimbursive Travel Allowance that has been incorrectly captured against tax code 3702 (taxable) instead of tax code 3703 (non taxable)?
This applies to all PaySpace editions. For example, an employee travelled 120km in May 2024, but it was incorrectly captured on tax code 3702 (Reimbursive Travel Allowance Taxable) instead of 3703 (Reimbursive Travel Allowance Non-Taxable). However, ...
Can a workflow path be setup per claim component?
This feature is available on the Premier and Master payroll edition Yes, the workflow configuration screen allows users to configure claim workflows for specific claim items. The system allows workflow paths to be created, based on workflow role, ...
How do the new fields on the the Free or Cheap Accommodation Fringe Benefit (New) component work?
This feature is available on all PaySpace editions. Providing an employee with residential accommodation, whether at no cost or for a lower amount than its determined rental value, results in a taxable fringe benefit. This accommodation can be ...
How do I process an arbitration award?
This feature is available on all PaySpace editions. An arbitration award is a decision rendered by an arbitrator or a panel of arbitrators in a dispute resolution process known as arbitration. Arbitration is an alternative method of resolving ...
How do I configure the Travel Allowance component, taxed at 20%?
This feature is available on all Deel Local Payroll powered by payspace payroll editions When the Travel Allowance component is linked to an employee's Edit Payslip or Recurring Payroll Components screen, 80% of the amount will be taxable by default. ...
Can lump sum directives be processed on an employee's Take on Year To Date Figures screen?
This feature is available on all PaySpace editions No. Lump sum directives cannot be processed on an employee's Take on Year To Date Figures screen. A Lump sum directive needs to be processed on the Edit Payslip screen. Navigate > Employee > Payroll ...
How do I process Year to Date Take On figures on employee level?
This feature is available on all Deel Local Payroll powered by payspace payroll editions Year To Date figures can be processed on individual employee records or via the Bulk Actions screen. Navigate > Employee > Payroll Processing > Take on Year To ...
How do I process a Year to Date Take On via the Bulk Actions screen?
This feature is available on all PaySpace editions. Year To Date figures can be processed on each individual's employee record or via the Bulk Actions screen. Navigate > Bulk Actions Download an empty template and complete the template, the template ...
How do I set up a non-fringe benefit loan on an employee's record?
This feature is available on all Deel Local Payroll powered by payspace payroll editions To load a non-fringe benefit Loan Deduction component, enable “Is this a non fringe benefit loan?” checkbox when adding it under the Deductions section of the ...
How is overtime calculated on PaySpace?
This feature is available on all PaySpace editions. Overtime on PaySpace is calculated according to the formula displayed on the overtime component shown on the Payroll Components screen. Navigate > Configuration > Payroll > Payroll Config > Payroll ...
How do I correct the run error: "Tax code 4582 cannot exceed the sum of 3701,3802 and 3816"?
This applies to all PaySpace editions. The run error: "Tax code 4582 cannot exceed the sum of 3701,3802 and 3816" will display if the amount captured against tax code 4582 is more than the amount captured against tax code 3701. Step 1: Investigate ...
How do I add a retirement annuity deduction?
This feature is available on all Deel Local Payroll powered by payspace payroll editions A Retirement Annuity component has to be created on company level, before it can be added to an employee/s. Navigate > Config > Payroll > Payroll Config > ...
How do I configure an Ex Gratia payment component?
This feature is available on all PaySpace editions. The Ex Gratia payment component must be created on company level before it can be added to employee level. Step 1: Search for, rename & create the Other Lump Sums component to use as a base ...
How do I mark a recurring component as "Part of Package"?
This feature is available on all Deel Local Payroll powered by payspace payroll editions A component can be made a part of an employee's package amount by enabling the allow to be part of package checkbox on company level or enable the In package ...
How do I configure the system to add claims instead of overwrite claims when multiple claims are submitted?
This feature is available on the Premier and Master payroll edition. By default, if an employee submits a claim and it is approved and committed to the Edit Payslip screen, the system will overwrite any previously approved claims. To add new claims ...
How do I configure the Share Options Exercised component on an employees profile?
This feature is available on all PaySpace editions. The Share Options Exercised component has to be configured on company level before it is added to an employee/s as a lumpsum directive. Company Level: Navigate > Configuration > Payroll > Payroll ...
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