Information Security
What is the preferred browser to use for the PaySpace application?
This applies to all PaySpace editions. It is recommended to make use of either Google Chrome or Microsoft Edge when accessing the PaySpace application.
Which service provider does PaySpace make use of to manage their One Time Pins (OTPs)?
This applies to all PaySpace editions. PaySpace makes use of AWS SNS to send SMS OTP messages.
Does Payspace utilise network segmentation to limit access to sensitive data to specific network zones, thereby reducing the risk of a widespread network compromise?
This applies to all PaySpace editions. Payspace utilises network segmentation to limit access to sensitive data to specific network zones, thereby reducing the risk of a widespread network compromise (i.e. users do not have access to the backend). ...
How often is Penetration (Pen) Testing implemented on the system?
This applies to all PaySpace editions. A Penetration Test (Pen Test) is an authorized simulated attack on a computer system designed to evaluate its security. Penetration testers employ the same tools, techniques, and processes as attackers to ...
On which cloud service provider is the PaySpace solution hosted?
This applies to all PaySpace editions. Our services and data are hosted in Microsoft Azure facilities in South Africa. PaySpace services are designed with disaster recovery in mind. We employ geo-replication to replicate our data in real-time to an ...
Is PaySpace compliant with the Protection of Personal Information (POPI)Act?
This applies to all PaySpace editions. Due to our stringent commitment to privacy, we have implemented comprehensive measures to ensure compliance with the Protection of Personal Information (POPI) Act. Refer to the PaySpace website for more detail ...
Can a customer's database be accessed by another customer?
This applies to all PaySpace editions. No. PaySpace is powered by a single instance, multi-tenant architecture, in which all users and applications share a single, common infrastructure i.e. database and code base, but is logically and uniquely ...
How accessible is PaySpace?
This applies to all PaySpace editions. To access PaySpace, simply use a browser on any internet-connected smart device to meet potential global demand. This allows you to manage your payroll and human resources from anywhere. Additionally, you won't ...
Is data encrypted at rest and during transport?
This applies to all PaySpace editions. All customer data is stored in South Africa and Europe (DR) and is encrypted at rest. PaySpace is powered by a single instance, multi-tenant architecture, in which all users and applications share a single, ...
Is PaySpace ISO 27001 certified?
This applies to all PaySpace editions. Security is at the core of our business. Therefore, it is essential that we adopt a rigorous control regime to protect both our own information and, importantly, our clients' information. Security is a ...