Africa
South Africa: Are commision earners excluded from UIF?
As per legislation, UIF is not deducted for commission earners. This applies to employees whose earnings are made up 100% of commission only. The Unemployment Insurance Fund (UIF) exemption reason: "Employee earns commission only" is configured on ...
Namibia: How do I change my Social Security income base?
You can add the SSC Income Base Override Note Component (SOCIOVR) and define your income base if it is different from the default. Configuration > Payroll > Payroll Components
South Africa | Tax Reference Number logic and validation
The system has an automatic validation check within the Tax Reference Number field on the Employee Tax profile screen based on the SARS Modulus check. The Tax Reference Number would be accepted if the number starts with 0,1,2,3 or 9. The field on the ...
Ethiopia | Which tax status must an employee be linked to if they are issued with a tax exemption certificate?
If an employee is issued with a tax exemption certificate from the Ethiopian tax office/authority should be linked to the "Foreign Employment (DTA)" tax status, which will exempt them from paying tax and social security. Note! This tax status can ...
Senegal | How do I configure the system so that an employee's tax is calculated based on their Year To Date averaging income?
Enable the "final tax calculation in Dec and if terminated?" checkbox under the Statutory Fields section on the Statutory Fields tab on the Basic Company Information screen, so the system can apply the year to date tax calculation. Navigate > ...
Cameroon | How are the Number of days worked Calculated
The tax Country has 3 note components available to track the working days per period which includes scenarios for Onboarded employees from the start of a period, Mid Month Engagements and Mid month terminations. The components are designed to the ...
Lesotho | What is the difference between the "Non-resident" and "Part Time/Secondary" tax statuses?
The "Non-resident" and "Part Time/Secondary" tax statuses are defined and differentiated below - Navigate > Employee > Basic Information > Tax Profile > Tax Non-resident: refers to a person who is not a resident of Lesotho. Non-resident individuals ...
Botswana | How is the taxable portion of the Automated Company Car FB component calculated?
Step 1: Create the Automated Company Car FB component on company level. Navigate > Configuration > Payroll > Payroll Config > Payroll Components Determine the value of the car and place it in the bracket. In this case, the value of the car is ...
Mauritius | How do I add the annual Employee Declartion Form (EDF) amount to an employee's record?
At the start of a tax year, employees may apply for an EDF with the Mauritius Tax Authority (MRA) which should be captured on the EDF Annual Relief component under the Notes payslip section on the Recurring Payroll Component screen. Step 1: If the ...
Burundi | How do I exempt employees from INSS contributions?
To exempt employees from contributing to the INSS fund, enable the "Exempt from INSS" checkbox and save the screen. Navigate > Employee > Basic Information > Basic Profile > Employee > Statutory Fields
Mauritius | Why would the Portable Retirement Gratuity Fund not calculate on an employee's payslip?
The Portable Retirement Gratuity Fund will not calculate if the "Calculate Portable Retirement Gratuity Fund" checkbox under the Employee tab on the Basic Profile screen has not been enabled. Navigate > Employee > Basic Information > Basic Profile > ...
Namibia | How do I exempt a company from contributing to the Vet Levy?
To do so, select an option from the "Vet levy exemption reason" field under the Statutory Fields tab on the Basic Company Information screen. Navigate > Configuration > Basic Settings > Company Settings > Basic Company Information > Statutory Fields
Mauritius | Why would I receive the run error "No value has been captured for remaining periods for this employee" ?
The error "No value has been captured for remaining periods for this employee" will display as per the below. The error will display if the "Capture remaining periods worked" field under the Statutory Fields section on the Employee tab on the Basic ...
Mauritius | Why are the NSF components not reflected on an eligible employee's payslip?
The NSF components may not be reflected on an employee's (no exemption) payslip, because their Date Of Birth has been incorrectly entered (eg. displaying as 1 year old) and the system does not calculate NSF for a minor. Navigate > Employee > Basic ...
Mauritius | Why are the CSG components not displayed on an eligible employee's payslip?
The CSG components may not be reflected on an employee's (no exemption) payslip (no exemption), because their Date Of Birth has been incorrectly entered (eg. displaying as 1 year old) and the system does not calculate CSG for a minor. Navigate > ...
Botswana | How do I update the signature on the ITW8 report?
To update the signature details on the ITW8 report, update the "Contact Person" and "Email" fields under the Statutory Fields tab on the Basic Company Infomation screen. Navigate > Configuration > Basic Settings > Company Settings > Basic Company ...
Mauritius | What function does the "Employee Declaration Form Submitted" checkbox on the Tax Profile screen serve?
Following the implementation of the 2023/2024 Mauritius tax changes and the inclusion of EDF annual amounts, a new checkbox, "Employer Declaration Form Submitted", has been introduced on the Tax Profile screen. This checkbox is designed to ...
Namibia | How do I exempt an employee from Social Security?
Enabling the "Exempt from Social Security" checkbox will result in the removal of the Social Security deduction, company contribution and income base from the payslip. Navigate > Employee > Basic Information > Basic Profile > Employee > Statutory ...
Namibia: How do I exempt an employee from the Vocation Education and Training (VET) Levy?
Navigate via Employee > Basic Information > Basic Profile > Exemptions and Other Tab > VET Levy Exemption Reason. The following exemption reasons are available for selection:
Nigeria | How do I link an employee to a certain State for the PAYE Report?
Navigate via Employee > Payroll Results > Tax Certificates/Historical Drilldown > View the relevant Tax Year > 'State'. There is a drop-down list of States available to choose from. Link the employee to the relevant State in which they reside.
Kenya: How do I include a disabled employee in the 'Disabled Employee Details' section of the iTax CSV File?
Navigate via Employee > Basic Information > Basic Profile > Employee Details Tab > Subheading: Statutory Fields > 'disabled exemption certificate number'. Once the certificate number has been entered into this field, the employee would populate onto ...
Ethiopia: Why are employees not populating on the Income Tax Report and/or Pension Fund/Social Security Report
Ensure that the employees are linked to a State on the Tax Certificates/Historical Drill Down Screen (Employee > Payroll Results > Tax Certificates/Historical Drill Down). Assuming the employee should be populating on the report, the employee would ...
Morocco | Caisse National de Sécurité Sociale - Where do I capture the CNSS Declaration Single Digit for the CNSS Monthly Report?
To capture the CNSS Declaration Single Digit on PaySpace navigate via Config > Basic Settings > Company Settings > Basic Company Information > Statutory Fields Tab > CNSS Declaration Single Digit. A warning message will also appear on the CNSS Report ...
Kenya: Are there any age requirements for the National Social Security Fund (NSSF) to calculate for an employee?
If the employee should be contributing towards NSSF, NSSF starts calculating in the month that the employee turns 18 years old and stops calculating in the month that the employee turns 60 years old. The system uses the Birth Date field under ...
Kenya | How do I exempt employees from contributing to the National Social Security Fund (NSSF)?
Enable the "Exempt from NSSF" checkbox under the Employee tab on the Basic Profile screen, in order for the employee to be expemt from contributing to the National Social Security Fund (NSSF). Navigate > Employee > Basic Information > Basic Profile > ...
Ivory Coast | How Can I Exempt An Employee From The National Health Scheme (CMU) On PaySpace?
CMU Employee Exemption note component on the system can be used if the user does not want the CMU deduction and company contribution to calculate on the system. Navigate via Config > Payroll > Payroll Config > Payroll Components > 'If you would like ...
Nigeria: How do I stop the National Pension Fund (NPS) from calculating on all my employees?
Please navigate via Config > Basic Settings > Company Settings > Basic Company Information > Statutory Fields Tab > Tick 'Do not calculate NPS'. When this field is ticked, the NPS employee deduction and company contribution will not calculate on all ...
Nigeria: How do I stop the National Housing Fund (NHF) from calculating on all my employees?
Please navigate via Config > Basic Settings > Company Settings > Basic Company Information > Statutory Fields Tab > Tick the field 'Do not calculate NHF'. When this field is ticked, the NHF deduction on payslips will not calculate for all employees ...
Namibia | Vocational Education and Training (VET) Levy Income Base Flexibility
The VET component allows for user override on the income base on the Note component. Edit the component on the Company Payroll Components screen (Config > Payroll > Payroll Config > Payroll Components). On the Income Note component and the Company ...
Zambia: When will the NAPSA exemption be implemented on an employee record?
The component will calculate as a statutory based on an employees age and will continue until the completion of the employees 60th year of age. The NAPSA employee deduction and company contribution components will stop calculating when an employee ...
Nigeria | Can employees be excluded from contributing to the National Housing Fund?
Yes. Enable the "Exempt from NHF " checkbox under the Employee tab on the Basic Profile screen. It was designed to accommodate employees who are exempt from NHF (National Housing Fund) due to the voluntary deduction rule. Navigate > Employee > Basic ...
Ivory Coast | Why are dependents not included in Couverture Maladie Universelle employé component calculation?
In a scenario where the non-statutory contributions for the Couverture Maladie Universelle employé component do not balance, the calculation references two options stored on the affected employee's Dependents screen. Navigate > Employee > Basic ...
eSwatini: When does an employee qualify for the additional old age rebate?
If the employee is 60 years or older at the end of the year of assessment (30June), then the employee will qualify for both the primary and additional old age rebate.
Zimbabwe | Can the NEC Remittance report be generated in a different currency?
Yes. A new parameter has been created on the NEC Remittance report that will allow users to generate the report in a different currency (e.g. ZIM Dollar/RTGS). Navigate > Reports > Reports > Standard (Classic) > Payroll
Are Business Partner and company level users able to edit statutory components?
No. Business Partner and company level users cannot edit and update statutory components/payments because they are automatically updated on the system on Bureau level, based on Government Gazette releases.
Senegal | How do I prevent the IPRES statutory components from calculating on employee level?
To prevent the IPRES (L'institution de Prévoyance Retraite du Sénégal) statutory components (IPRESI, IPRESEE and IPRESER) from calculating, enable the ‘’Exclude from IPRES?’’ checkbox under the Employee Details section of the Basic Profile screen. ...
Kenya | How do I configure the system so that an employee's bonus is included in their regular earnings tax calculation?
To make sure an employee's bonus is included in their regular earnings tax calculation, use the Bonus (Regular Earning taxation) component. Step 1: Create the component on company level. Navigate > Configuration > Payroll > Payroll Config > Payroll ...
Nigeria | How do I prevent a company from calculating the NPS component?
To prevent a Nigerian company from calculating the NPS (NPSEE, NPSER, NPSI) components for employees, enable the "Do not calculate NPS?" checkbox on the Statutory Fields tab of the Basic Company Information screen. Navigate > Configuration > Basic ...
Senegal | How do I ensure that the TRIMF and IMPOT statutory components are calculated on a YTD basis even if the company uses the MTD tax method?
To ensure that the TRIMF and IMPOT statutory components are calculated on a YTD basis in Senegalese companies, enable the "final tax calculation in Dec and if terminated?" checkbox under the Statutory Fields tab on the Company Details tab on the ...
Zambia | How do I configure the NAPSA Exemption component?
Under the provisions of the National Pension Scheme Authority (NAPSA) Act, 1996, every person who is employed by a Zambian company, which is required to register with NAPSA, must register as a member of the scheme. Both Zambians as well as ...
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