Basic Settings
Can a custom field be created on the Leave Setup screen?
This feature is available on the Master payroll edition Yes. Custom fields can be created on the Leave Setup screen. Navigate > Configuration > Basic Settings > Customs Screens & Fields > Custom Fields Related FAQ Can custom fields be created to ...
How do I configure a Company Roster Schedule?
This feature is available on the Premier and Master payroll edition. Company Roster Schedules can be configured on the General Company screen. Navigate > Config > General Company > Company Roster Schedules Did you know? Company Roster Schedule API – ...
What is the purpose of the roster module?
This feature is available on the Premier and Master payroll edition. The Rosters module is designed to define an employee’s working and non-working days, typically within a 5-day workweek framework where off days may vary. It integrates with the ...
Why is the notes section still visible on PDF payslips even though the option to hide it was selected?
This feature is available on all Deel Local Payroll powered by payspace payroll editions If the following general setting is enabled, the Notes section will continue to appear on PDF payslips despite choosing to hide payslip notes on the Hide/Show ...
How can I configure a claims workflow to ensure that claims are approved by the managers of the relevant projects?
This feature is available on Premier and Master edition Step 1: Enable the setting below to display the Project dropdown on the employee Claims screen. Navigate > Config > Payroll > Payroll Config > Claims Settings Step 2: Confirm that every project ...
Why is the option to choose a specific project unavailable when processing a claim?
This feature is available on Premier and Master edition The Project dropdown on the employee Claims screen will only appear once the below company setting is enabled. Navigate > Config > Payroll > Payroll Config > Claim Settings Example of employee's ...
How is the 'Project Manager' approver type used in a Claims Workflow configuration?
This feature is available on Premier and Master edition Claims linked to specific projects can be routed to the Project Manager for approval. Navigate > Config > Basic Settings > Company Settings > Workflow Configuration When configuring Project ...
How does the "Prorate employee mid-period Package increases" calculation setting work?
This feature is available on all Deel Local Payroll powered by payspace Navigate > Config > Payroll > Payroll Config > Calculation Settings When this Calculation Setting is enabled and a mid-period Pay Rate increase is applied, the employee’s package ...
Why am I receiving error "Employee can't report to anyone below them in the reporting chain" when updating an employee's directly reports to person?
This feature is available on all Deel Local Payroll powered by payspace editions This error is caused when the company has the below Position Setting activated. Navigate > Config > Human Resources > Organisation Structure > Org and Position Settings ...
How can I restrict employees from accessing the tax breakdown on the Payslip screen?
This feature is available on all Deel Local Payroll powered by payspace payroll editions Navigate > Config > Basic Settings > Company Settings > General Settings > Payroll Settings Activate the company setting below to prevent ESS users from viewing ...
Custom Forms | Completing employees' Custom Forms with Child Libraries via the Bulk Actions screen
Overview The system includes a custom form type called Child Library, accessible through the Custom Form Configuration screen. This form type allows users to create forms that capture multiple entries of the same data — ideal for detailed historical ...
Custom Forms | Child Library
Overview The system includes a custom form type called Child Library, accessible through the Custom Form Configuration screen. This form type allows users to create forms that capture multiple entries of the same data — ideal for frequent detailed ...
How can I configure a workflow that allows ESS users the ability to select a specific approver to send the item to?
This feature is available on Master edition The "Workflow Role Selection" On Approval, Send To option enables the configuration of a workflow path where multiple employees, each responsible for approving different workflow items, can be linked to the ...
What is the function of the EFT Outbox File Settings screen?
This feature is available on Premier and Master editions The EFT Outbox File Settings screen allows for the Salary Payment File to be shared via sFTP to a server location instead of downloading the file manually. Navigate > Config > Basic Settings > ...
How do I create Incident Types?
This feature is available on Premier and Master editions Incident Types can be created on company level prior to attaching them to employee records. Navigate > Config > Basic Settings > Dropdown Management > Other Dropdowns > Incident Types Click on ...
Custom Forms | Company Repository
This feature is available on the Master payroll edition The system has been enhanced with a new custom form type named Company Repository. It is available on the Custom Form Configuration screen. This custom form type enables users to compile a list ...
Will custom fields created on the Leave Application screen on employee level be visible to the approver?
This feature is available on Master edition. No, Customs fields created on the Leave Application screen will only appear on ESS, and when a company level user edits the application. The fields will not be visible when approvers manage the application ...
Can workflow paths be created for employee records changes before their final approval?
This applies to the Premier and Master payroll editions. No. The system only caters for workflow paths to be created for certain employee change requests (i.e. changes to the employee record.) Related FAQ How do I configure a workflow path for ...
Malawi | How Do I Add The Official Interest Rate For The Loan Fringe Benefit Calculation?
Users are able to maintain the official interest rate used in the Loan Fringe Benefit calculation for low/no interest loans, on the Company Custom Forms screen. Navigate via Config > Basic Settings > General Company > Custom Forms. Select the + ...
Zambia | Personal Levy Payment Options
Every Zambian local authority may collect an annual personal levy from all adult persons living within its area. Payment is coordinated through the employer. PaySpace has provided a company-level dropdown menu field for flexibility regarding when the ...
South Africa | UIF Weekly And Fortnightly Override Field
Navigate via Config > Basic Settings > Company Settings > Basic Company Information. Under the Statutory Fields tab is a checkbox option "UIF limit weekly and fortnightly override". If the checkbox is activated, then the lesser of the monthly UIF ...
How do I insert a second additional custom date field on the Tax Profile screen?
This feature is available on all PaySpace editions. Insert the title of the custom date field in the "Display a second additional date on the employee tax status screen with the following name" field under the Employee Settings section on the General ...
How do I configure a claim workflow path?
This feature is available on the Premier and Master payroll edition. Claim workflows can be configured for all claims or per claim component. Step 1: Configure the Claim Component Settings screen. Related FAQ The Claim Component Settings screen Step ...
Can a custom form be configured to be mandatory?
This feature is available on Master editions Yes. Custom forms can be configured to be mandatory by enabling the "Required" checkbox on the Custom Form Configuration screen. Navigate > Config > Basic Settings > Custom Screens & Fields > Custom Form ...
On which payroll edition of PaySpace should I be on to activate the Advanced Workflow functionality?
This feature is available on the Master payroll edition. In order to enable the Advance Workflow module, the company must be on the Master payroll edition. Contact the Sales department at sales@payspace.com for further assistance.
How do I configure employee/change request types on company level?
This feature is available on the Premier and Master payroll edition. Employee (change) request types have to be created on company level before linking them on employee level. Navigate > Configuration > Basic Settings > Dropdown Management > Other ...
How do I configure a workflow path for employee change requests?
This feature is only available on the Master payroll edition. Workflow paths need to be configured for each employee request on the Workflow Configuration screen. Navigate > Configuration > Basic Settings > Company Settings > Workflow Configuration ...
How do I setup a workflow path according to a region?
This feature is available on Premier and Master edition Make use of the following steps to configure a workflow path according to a region. Step 1: Select the below setting to activate the Advanced Organisation structure module. Navigate > Config > ...
How do I setup a workflow path according to a security role?
This feature is available on the Master payroll edition. Make use of the following steps to configure a workflow path according to a security role. Step 1: Create the security role for which you want to set up the workflow path. Related FAQ How do I ...
How do I exclude users from viewing a specific attachment or document that was uploaded?
This feature is available on Premier and Master editions To exclude users from viewing a specific attachment or document that was uploaded, select the Security Role whose users should not be able to view the attachment classification and save your ...
How do I upload external quick links for employees to view on their profile?
This feature is available on the Premier and Master payroll edition. External quick links have to be configured on company level before access can be granted on the ESS security role for employees to view. Step 1: Add the external quick link/s on ...
How do I configure the system so that a user does not receive email notifications regarding run errors?
This feature is available on all PaySpace editions. The Reminder Contact Details screen allows you to specify different contact details to activate various email notifications. Remove the email address for the Error Reminders process so that the user ...
Can separate company banking details be uploaded per frequency?
This applies to all PaySpace editions. No. Company banking details are set up per company, not per frequency. If different banking details are required per frequency, it is recommended that the frequencies be created as companies.
How do I make attachments mandatory when employees submit change requests?
This feature is available on Premier and Master editions Attachments can be made mandatory when creating the employee change request types by enabling the "attachment required" checkbox. Navigate > Config > Basic Settings > Dropdown Management > ...
How do I notify an additional person (email address) to be notified of the daily birthday summary?
This feature is available on the Premier and Master payroll edition. The system can be configured to automatically send employees a celebratory email on their birthdays. Navigate > Configuration > Basic Settings > General Company > Employee Birthday ...
How do I setup a workflow path according to a workflow role?
This feature is available on the Master edition Use the following steps to configure a workflow according to a workflow role. Step 1: For leave workflow paths, enable the below leave setting. Navigate > Config > Human Resources > Leave Administration ...
How do I configure the system to create custom screens on employee level?
This feature is available on the Master payroll edition. A custom form can be created on 3 of the employees screens: The Basic Profile screen The Custom Forms screen The Tax Profile screen Navigate > Configuration > Basic Settings > Custom Screens & ...
Can custom fields be created on the Suspension screen?
This feature is available on the Master payroll edition. Yes. Custom fields can be created on the Suspension screen. Navigate > Configuration > Basic Settings > Custom Screens & Fields > Custom Fields Related article Basic Settings | Custom Form ...
Can custom fields be created on the Project screens?
This feature is available on the Master payroll edition. Yes. Custom fields can be created on the Project screens (company and employee levels). Navigate > Configuration > Basic Settings > Custom Screens & Fields > Custom Fields Company level ...
Can a custom form be added to other screens beside the Custom Forms screen?
This feature is available on the Master payroll edition. Yes. Instead of saving all custom forms to the Custom Forms screen under the Basic Information section on the employee's profile, custom forms can now be appended to an existing employee ...
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