Annual Submission
What are the important reports to generate for the Annual Submission?
Step 1: Balance the EMP201 with the EMP501 by generating the following reports: Navigate to Reports > Reports > Standard (Classic) > Legislative and generate the EMP201 Report and EMP201 Breakdown Report. Generate the EMP501 Report for the selected ...
How do I resolve the error that occurred during the update process for e@syFile™ Employer?
Should you receive the following error while updating e@syFile™ Employer software to the latest version, use these steps - Make an e@syFile™ backup. Uninstall e@syFile™ completely. Reinstall e@syFile™ (Note! This will also install Adobe DC which is a ...
Why is the Live CSV File not available for download?
If the Live CSV File is not available for download on the history grid after you have selected "Save and Retrieve", it could be delayed due to a large volume of tax files being exported for the Annul Tax submission. The file size may also contribute ...
How do I correct e@syFile™ error: "Certificate Tax Period Start/End Date (3170) 'YYYY/MM/DD' cannot be greater than the date completed in Certificate Tax Period Start/End Date (3180) 'YYYY/MM/DD' "?
This error indicates that the affected employee was terminated in the prior tax year, but has a payslip for the new tax year (i.e. March). To clear this error, contact support@payspace.com to adjust the termination date to align with the month of the ...
Why do I receive an error when importing the CSV Tax File (generated on PaySpace) into SARS eFiling?
The CSV tax file generated on PaySpace is not compatible with eFiling. It can only be imported into e@syFile™ Employer.
How do I remove the draft watermark on an IRP5?
To remove the "DRAFT" watermark from an employee's IRP5, delete and regenerate the Live CSV File on the Tax Certificate Run screen. This should only be done if the Live File has not been submitted. Navigate > Reports > Tax Certificate Run Note! ...
How do I correct e@syFile™ error: "Employment Tax Incentive Indicator (3026) is 'Y' and Nature of Person (3020) is 'A' and ID Number (3060) Must Be Valid"?
This error indicates that the affected employee qualifies for ETI in terms of the ETI Act. However, there is an issue with their Nature of Person (A - Individual with ID number or passport no) and/or ID number is invalid. To clear this error, confirm ...
Which e@syFile™ Employer version should be used to submit my EMP501?
It is important to keep your e@syFile™ Employer software up-to-date. You will receive notifications from the system when a new version is available. It's crucial to install updates, as failing to do so could lead to validation errors. The dates for ...
Why do I receive an error when attempting to download the Live CSV File?
To clear the below error, ensure that all runs (interim runs included) attached to February (the last period relating to the year of assessment) are in a Closed status. Navigate > Reports > Tax Certificate Run Navigate > Payroll Cycle > Payslip Pay ...
How do I correct e@syFile™ error: "Employer SIC7 code mandatory"?
In accordance with the SARS BRS document, this error indicates that the company's and/or employee's SIC codes have not been configured. Step 1: Verify that the company's SIC Codes are correctly configured on the Tax Certificate Run screen. Navigate > ...
Is the Live CSV file compatible with SARS eFiling?
No - the Live CSV file is not compatible with SARS eFiling. It is only compatible with e@syFile™ Employer.
How do I correct e@syFile™ error: Code 4120 may not be completed if the employee is under 65 years?
In accordance with the SARS BRS document, this error indicates that an employee who is younger than 65 years or older on the last day of the year of assessment, is not entitled to additional medical expenses tax credit in respect of medical scheme ...
How do I reconcile the EMP501?
Reconciling the EMP501 is the fifth step in the e@syFile™ Employer Checklist. Step 1: Generate the EMP501 under the Legislation section on the Classic Reports screen. Navigate > Reports > Reports > Standard (Classic) > Legislative Step 2: Generate ...
How do I generate the Test CSV file?
The Test CSV file can be generated and downloaded from the Tax Certificate Run screen. Navigate > Reports > Reports > Tax Certificate Run Step 1: Select "retrieve file and reports for February" from the "what would you like to do:" drop down. Step 2: ...
How do I generate the Live CSV file?
The Live CSV file can be generated and downloaded from the Tax Certificate Run screen. Navigate > Reports > Reports > Tax Certificate Run Step 1: Select "retrieve file and reports for February" from the "what would you like to do:" drop down. Step 2: ...
How do I update my e@syFile™ Employer password?
Use these steps to update your e@syFile™ Employer password: Step 1: Double-click the Setup-Employer file to unzip and double-click the extracted file to initiate the installation process. Pop-up messages will guide you through the remainder of the ...